What does the Session Fee cover?
The session fee includes the time and artistic talent of the photographer (artist), reservation of your session date, pre-session phone/e-mail consult, in-person reveal and ordering session within two weeks of your session. All session fees are due at the time of booking and do not include prints, products or digital images.
What time of day and where will we be doing our session?
Sessions are normally booked in the early mornings before sun up or late afternoon just before sundown to ensure we have the best lighting conditions. Additionally we have a few suggested locations within Chester and Montgomery Counties.
What should I wear for the session?
All of the details including the styling of your session can be discussed during your pre-session consultation.
How many images can I expect to see from our session and when will I be able to view them?
Once your session is over, you will be be able to view and choose your images during a special reveal appointment either in your home or held at a local meeting space (Starbuck’s, Panera or local coffee shop). You can expect to see about 20-30 images. Your reveal and ordering session will be scheduled for approximately 2 weeks after your session.
How long will this process take?
From session to order delivery you can expect 4-6 weeks depending on the portrait collection and/or products you choose.
What is a Portrait Reveal Session?
The Portrait Reveal and Ordering Session is where you get to see all the best images from your session in a beautiful live slideshow presentation. At the viewing session,Kim or Kelly will help guide you through image selection and give their expert advice on how to decorate using your families treasured artwork in your space.
Do you offer digital negatives?
While our studio focuses on producing stunning artwork for your home and space featuring your family, digital negatives are available for purchase with a portrait collection for a premium investment. Digital images can be reprinted and distributed at your leisure. All digital negatives are accompanied by a limited print release in order to do so. We also provide instructions and suggestions on how to preserve your files and where to print when you receive your usb of images. Please note that the digital negatives provided are of the best resolution for optimal, unlimited reprinting options but color quality can vary depending on labs that you choose to use.
What form of payment do you accept?
Cash, checks and all major credit cards. Credit cards are processed via PayPal and have a 3% fee attached. There will be a $50 returned check fee for any check that is returned by the bank.
What are your shipping fees?
Shipping fees are included in all of the portrait collections and a la carte products. All orders do not include and are also subject to 6% Pennsylvania State Tax.